The Site Reliability Engineer (Global SRE Team) will be responsible for providing excellent product services to customer through product/service maintenance, alert and incident handling, building up cloud infrastructure and DevOps practice.
QualificationsAs the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape. At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.
QualificationsCollaborate with industry experts around the world Be empowered to contribute and make a difference Thrive in an environment of fun and innovation
QualificationsResolving challenging, potentially high impacting customer situations with a high level of tact and understanding. He/She will also take ownership of the technical support relationship to drive customer satisfaction by proactively managing and resolving technical issues for our customers both onsite, online and via telephone.
QualificationsThe service reliability engineer works with project managers, SMEs, and solution architects to implement technical designs and deliver solutions for Trend Micro SaaS offerings, with a primary focus on security, readiness, and availability. The main scope of work is for on-premises infrastructure systems that are used by Trend Micro SaaS on a daily basis.
QualificationsProvides first line onsite support via different support channels - phone, chat and/or email
QualificationsThe Security Analyst would be part of the Managed Detection and Response Operations team that will aid in the management and monitoring of client security events, and is also responsible for performing all functions required to support day-to-day information security operations. The Security Analyst will be responsible for performing highly detail-oriented work that involves performing security threat analysis of various malware, email/web attacks, and other suspicious activity.
QualificationsGIS (Global Infrastructure Services) Service Managers are point of contact and account managers for our global R&D partners. He/she has to have technical background in managing Infrastructure (Hardware, Network, Virtualization), project management and solutioning.
QualificationsThe Technical Marketing Writer will create the majority of the written content produced by the team and will revise and review technical material to make them more digestible for the target audience. The Technical Writer will work with marketers/campaign leaders, other writers, editors, and graphic artists to make relevant and helpful content that reaches the right audience.
QualificationsThe Customer Service Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Customer Service Engineer will also take ownership of the technical support relationship to drive customer satisfaction by proactively managing and resolving technical issues for our customers both onsite, online and via telephone.
QualificationsThe Digital Marketing Specialist will create strategies and content aligned to specific marketing strategies and campaigns that will market Trend Micro employer branding and the expertise and services offered by Trend Micro Research. The Digital Marketing Specialist will work with marketers/campaign leaders, writers, editors, and graphic artists to make relevant and helpful content that reaches the right audience.
QualificationsVicOne is our new subsidiary that will focus on strong alliance and partnership with automotive manufacturers and suppliers that will address cybersecurity challenges and innovate new methods to mitigate associated safety risks. Headquartered in Taiwan, it will set up initial branch offices in Japan, Germany, United States and the Philippines!
QualificationsSales operations are a combination of company procedures, business activities and strategic sales implementations within a company consistent with company goals and objectives. As a whole, sales operations help companies reach business targets and financial goals.
QualificationsThe Private Cloud team is looking to add to their current talent a self-motivated, DevOps engineer who will be responsible for designing, building and managing the software systems that provision and automate the systems in our Private Data centers and is capable to support multi-cloud environments. You will also be responsible to manage Trend Micro Virtualisation Infrastructure and ensure appropriate performance. You will co-work with RD team to ensure high reliable and stable infrastructure as well as providing consultant role for new implementations or upgrades when required.
QualificationsGIS (Global Infrastructure Services) Service Success Engineers are point of contact and account managers for our global R&D partners. He/she has to have technical background in managing Infrastructure (Hardware, Network, Virtualization), project management and solutioning.
QualificationsAs Network Automation Engineer, you will be responsible for developing automation for Trend Micro network infrastructure in Data Centers, as well in Enterprise Backbone and Cloud, to reduce manual workload, avoid human mistakes and do pro-active infrastructure health checks.
QualificationsThe successful candidate will be responsible for developing and maintaining web-based applications by evaluating user needs, analyzing requirements, and recommending process improvements.
QualificationsFocus on global company services automation, Infrastructure as code, system/application development and operation with Scrum, CICD, container adoption for agile service delivery and future sustainability with security consideration on cloud environment.
QualificationsDesign and develop computer software solutions and web applications
QualificationsThe Backend Engineer will be responsible for coding and designing experience to develop robust web user interfaces which integrate various server-side components and back-end systems.
QualificationsAs in Infrastructure Operations Engineer, you will work under the direction of technical team leaders in providin solutions for 24/7 incident management and request fulfillment. The primary scope of work consists of the day-to-day operations of on-premises infrastructure and optimizing the delivery of the different technical services to R&D partners.
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