The PH Cloud One Engineer will take ownership of the technical support relationship to drive customer satisfaction by proactively managing and resolving technical issues for Trend Micro’s enterprise clients. The ideal candidate will demonstrate a strong aptitude for learning new technologies, be highly analytical with the ability to derive facts quickly, methodically, and accurately. This is a customer-facing role that will require solution to product, system and network problems of low to high complexity.
QualificationsWe are global infrastructure DevOps team who take responsibility of machine learning, services automation, Infrastructure as code, system/application development and operation with Scrum, CICD, container adoption for agile service delivery and future sustainability with security consideration on public cloud environment (AWS).
QualificationsFocus on global company services automation, Infrastructure as code, system/application development and operation with Scrum, CICD, container adoption for agile service delivery and future sustainability with security consideration on cloud environment.
QualificationsGRID DevOps Engineer tests and deploys computer software used in day to day operation and works closely with service engineering teams to ensure platform is built with scalability, security, and ease of maintenance.
QualificationsWe are looking for candidates who: * Have less than 3 years work experience (open to fresh graduates) * Are knowledgeable in Python and Java Programming * Are willing to be trained in Cloud Infrastructure
QualificationsThe Backend Engineer will be responsible for coding and designing experience to develop robust web user interfaces which integrate various server-side components and back-end systems.
QualificationsCollaborate with industry experts around the world Be empowered to contribute and make a difference Thrive in an environment of fun and innovation
QualificationsThe Data Specialist and Developer oversees the entire conversion process, working closely with the Senior Consumer Data Analyst to ensure that this data is accurate and accessible. Also responsible for the design, layout and coding of Trend Micro ANZ, SEA, India and MMEA websites.
QualificationsA Global Customer Service Engineer provides frontline technical assistance of Trend Micro products through Phone, Email, and Chat for SMB customers and for SaaS customers on all business segments. They rovides technical assistance to Trend Micro Managed Service Providers.
QualificationsProvides first line onsite support via different support channels - phone, chat and/or email
QualificationsA service desk engineer provides 24x7 first-line support via different channels – phone, chat and/or email. He/she assists internal clients via remote support for internal IT services, including but not limited to desktop Windows operating system, desktop MAC operating system, Microsoft applications, and business applications.
QualificationsAs in Infrastructure Operations Engineer, you will work under the direction of technical team leaders in providin solutions for 24/7 incident management and request fulfillment. The primary scope of work consists of the day-to-day operations of on-premises infrastructure and optimizing the delivery of the different technical services to R&D partners.
QualificationsThe Threat Response Service Team is a strategic team to handle complex threats, promote end user awareness, threat thought leadership and threat intelligence (sample sourcing).
QualificationsThe Cyber Security analyst will be responsible for monitoring the Security Operations Center (SOC) situational awareness and automation systems for security events and closing or escalating those events as necessary. The level 1 (L1) analyst will identify, categorize, prioritize, investigate events and rapidly employs triage and response guidelines for the enterprise.
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