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Careers

August 1, 2023

PH Service Desk Intern

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

Requirements:

  • Enrolled in a bachelor's degree in Information Technology, Information Systems, Computer Engineering, Computer Science, or any related courses.
  • Can render 500+ of internship hours.
  • Recommended to learn and work onsite or on a hybrid set-up.
  • Knowledgeable in network security, troubleshooting.
  • Familiar but not limited to the following applications: Desktop Windows OS, Desktop MAC OS, Microsoft applications, Microsoft teams, windows server, Business applications (zoom, adobe).

What you’ll do:

  • Provide first line of IT support via phone, email, chat.
  • Manages service desk support tickets and requests.
  • Assist in onsite meetings, events, and physical troubleshooting/repair of hardware and connectivity.
  • Can coordinate process to other service teams as necessary.

Be Passionate.

Be Innovative.

Be a Trender.

Be #EngineeredToDoGood.

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