Careers

March 23, 2023

Site Reliability Engineer

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

We are looking for the following:

  • Capable of handling incidents with a customer-first focus

  • Keen on seeking out toil and destroying it with automation

  • Has a proven track record for working with a group of individuals with the same passion

  • Can effectively collaborate with global teams

  • Has exceptional prioritization skills, including transparently communicating and justifying time investments

  • Embraces and presents new technologies and processes with the goals of learning and improving service quality

 

Responsibilities:                                                                                              

  • Monitor systems and handle operational incident management

  • Perform Change Management and Continuous Delivery

  • Triage support service requests and incidents

  • Work with the team through SRE improvements, compliance audits, disaster recovery simulations, and operational incidents drills

  • Design and create automation that removes toil from the operational requirements of the services

  • Contribute to the enhancement of tools and practices used within the team, keeping a keen eye on customer outcomes

  • Collaborate and drive the priorities of the team

  • Collaborate with DRI and SRE from other regions

                                                    

Qualifications:

  • Bachelor's degree in computer science, similar discipline, or  relevant work experience

  • Knowledgeable in cloud computing platforms (AWS and Azure)

  • Fluent in programming and scripting languages (Python, bash, etc.)

  • Experience in building CI/CD pipelines, hands-on experience with GitHub Actions/Jenkins

  • Familiar with Containerization (Docker, Kubernetes)

  • Familiar with CaC and IaC tools (Terraform, AWS CloudFormation, Ansible, etc.)

  • Familiar with various cloud monitoring tools, performance monitoring, and profiling tools

  • Basic understanding of secure coding practices and compliance adherence within a cloud environment

  • Excellent communication, interpersonal, and influencing skills in a cross-functional role

  • Fluent in Mandarin Chinese is an advantage

 

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our global success. Trend Micro provides equal employment opportunities for all applicants and employees. Trend Micro does not unlawfully discriminate based on race, color, religion, sex, pregnancy, childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Be Passionate.

Be Innovative.

Be a Trender.

Be #EngineeredToDoGood.